- Open Microsoft Entourage 2001.
- Click the Configure account manually button.
- Click the OK button.
- In the Account name field, type anything you like.
- In the Name field, type your name.
- In the E-mail address field, type your full email address
(e.g., username@domain.com). - In the Account ID field, type your full email address
(e.g., username@domain.com). - In the POP Server field, type your Incoming mail server (POP)
(e.g. mail.domain.coms) - Check the box next to Save password.
- In the Password field, type your email password.
- In the SMTP server field, type your Outgoing mail server (SMTP) (e.g.
mail.domain.coms)
- Click on Click here for advanced sending options
- Check the box next to SMTP server requires authentication.
Important
Some users have encountered difficulty sending out emails even though
they are able to receive emails without any problem. This is caused by
a bug in Entourage which causes it not to be able to authenticate the
SMTP server as required.
To solve this problem, you can try using the SMTP server provided by your ISP. Most ISP do not require you to authenticate when sending out an email.
Below are a list of Singapore's ISP SMTP server. Choose the one belonging to your ISP.
| Singnet/Magix: | mail.singnet.com |
| Pacific Internet : | smtp.pacific.net |
| Qala Singapore: | smtp.qala.com.sg |
| Clear Data Voice: | mail.cleardatavoice.com |
- To do this, go back to Step 11. In the SMTP server field, type in the SMTP server of your ISP.
- Click on Click here for advanced sending options
- Uncheck the box next to SMTP server requires authentication.